How we handle your personal data

Who we are

Prowessz Consulting Services LLP ("Prowessz", "we") is a Management & Technology consulting firm in India, recognised by DPIIT, Government of India. We decide why and how the personal data described here is used.

What we collect

When you contact us. If you call, email or message us on WhatsApp, we receive what you choose to share, usually your name, email address, phone number, organisation and your message.

When you browse, only if you agree. If you accept analytics cookies, we use Google Analytics and, where enabled, Microsoft Clarity to understand how the site is used: pages visited, time on page, clicks and scrolling, device and browser type, and approximate location (city or country). We do not use these tools to identify you, and anything typed into a page is masked.

If you decline, no analytics or tracking cookies are set. The site only stores your cookie choice in your own browser.

Why we use it

• To reply to your enquiry and, if you become a client, to deliver our services.
• To understand which pages are useful and improve the site, only with your consent.
• To meet legal, tax and accounting obligations.

Who we share it with

We do not sell personal data. We share it only with service providers that help us run the site and communicate with you, such as our website host, email and messaging providers, Google (Analytics) and Microsoft (Clarity). Some of these providers may process data outside India.

How long we keep it

We keep enquiry correspondence for as long as needed to respond and manage our relationship with you, and as required by law. Analytics data is kept in aggregated form for up to 14 months.

Your choices and rights

You can change your cookie choice at any time using Cookie settings, also linked in the footer of every page.

Under India's Digital Personal Data Protection Act, 2023, you may ask us for a summary of the personal data we hold about you, ask us to correct, complete or erase it, withdraw consent you have given, and raise a grievance with us. Write to us using the details below and we will respond within the time required by law.

Contact and grievances

Email privacy@prowessz.com for any privacy request or grievance, or call +91 80802 55000.